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Client Overview

An India-based mid-size e-commerce retailer specializing in fashion and lifestyle, delivering exceptional digital shopping experiences through web, mobile apps, and modern API frameworks

Key Objective

To enable flexibility, scalability, and superior customer experiences by implementing a composable commerce framework with headless APIs, progressive web apps (PWAs), and robust inventory management

Business Challenges

Business Challenges

Rigid Legacy Systems

Monolithic platforms hindered scalability

Fragmented Experiences

Inconsistent journeys across web and mobile

Inefficient Inventory Management

Manual tracking caused stock issues

Limited Personalization

Generic content reduced engagement

Solutions

Headless Commerce Implementation Deployed AEM and CommerceTools to enable flexible, API-driven commerce architecture across channels.

Progressive Web App Development

Built React-based PWAs to deliver fast, seamless, and installable omnichannel user experiences

Mobile App Acceleration

Developed Flutter-based mobile apps to ensure cross-platform accessibility and performance optimization

Inventory Automation

Implemented Zoho Inventory to streamline and automate stock management across sales and fulfillment systems.

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Benefits

45% Growth

in Mobile Engagement

50% Reduction

in Cart Abandonment

40% Increase

in Social Commerce Sales

30% Boost

in Customer Satisfaction

35% Higher

Conversion Rates

Actionable Insights

for Strategy

Digital Technologies

Composable Commerce

Empowering an India-based mid-size e-commerce retailer to deliver seamless, scalable, and personalized shopping experiences through composable commerce capabilities

Industry
E-commerce & Digital Retail

Solution
Composable Commerce

Digital Technologies

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