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Platforms

We enable personalized, data-driven customer journeys that enhance engagement, optimize experiences, and drive business growth

Platforms

  • We build intelligent, scalable eCommerce solutions that personalize engagement and optimize the digital storefront—customizing Adobe Commerce for unified product/order management and enhancing experiences with data-driven merchandising.
    Core Capabilities:

    • Adobe Commerce (Magento) - Build flexible, multi-channel commerce platforms with powerful B2B/B2C product and transaction capabilities

    • Product & Catalog Management: Centralize product data, pricing, categories, and catalogs across multiple sites and storefronts

    • Order Management System (OMS): Streamline order processing, fulfillment, and inventory visibility across sales channels

    • Personalization & Customer Experience Tools: Deliver relevant offers and experiences with AI-powered merchandising and customer insights

  • We deliver connected, data-driven experiences across the entire customer journey using Adobe’s marketing and content tools—building and managing personalized omni-channel campaigns, optimizing journeys with real-time analytics, and scaling dynamic content delivery.
    Core Capabilities:

    • Adobe Experience Manager (Sites & Assets) - Create and manage personalized web, mobile, and in-app content using component-based design, headless delivery, and Dynamic Asset Management (DAM)

    • Adobe Analytics - Capture and visualize omni-channel customer behavior to surface deep insights and optimize journeys across every touchpoint

    • Adobe Audience Manager - Build high-value audiences using data from all sources, apply lookalike modeling, and deliver smarter segmentation for targeted media and personalization

    • Adobe Target - Deliver AI-powered testing and personalization through automated decisioning and behavioral insights, improving engagement and conversion

    • Adobe Campaign (Standard & Classic) - Design and deploy personalized email, mobile, and cross-channel campaigns with powerful segmentation and customer journey capabilities

    • Adobe Journey Optimizer: Manage and trigger real-time, personalized interactions based on behavior, context, and profile data—all from a single interface.

    • Adobe Marketo Engage: Automate B2B marketing campaigns with lead scoring, nurturing, and seamless integration with CRM platforms for revenue-driven marketing.

  • We unify customer data, generate insights, and activate real-time journeys by implementing Adobe’s Real-Time CDP, orchestrating intelligent cross-channel triggers, and deploying AI-driven segmentation and personalization.
    Core Capabilities:

    • Real-Time Customer Data Platform (RT-CDP) - Activate unified, privacy-compliant customer profiles in real time to fuel personalized engagement across paid and owned channels

    • Journey Orchestration - Trigger adaptive, rule-based experiences across channels based on customer behavior and context

    • Customer AI / Attribution AI - Use predictive scoring and attribution modeling to understand churn, conversion, and ROI drivers

    • AEP Activation & Edge Delivery - Enable low-latency profile access and real-time personalization through scalable, API-based activations

  • We streamline and scale marketing operations by connecting strategy, planning, and execution in one collaborative platform—standardizing workflows, improving visibility, and accelerating time-to-market across campaigns and teams.

    Core Capabilities:

    • Work Management & Collaboration: Centralize task management, team communication, and asset reviews in a single, unified workspace

    • Strategic Planning & Roadmapping: Align marketing objectives with business goals through dynamic planning, prioritization, and resource allocation

    • Workflow Automation & Templates: Standardize processes with reusable templates, approvals, and automated task routing for consistent delivery

    • Performance Tracking & Reporting: Monitor project status, timelines, and KPIs in real-time to optimize execution and improve accountability

Adobe

We deliver integrated Adobe solutions that unify content, data, and workflows—enabling driving personalized engagement, operational agility, and measurable business growth through scalable, integrated experiences

  • We implement scalable, AI-driven commerce experiences using Salesforce Commerce Cloud - enabling unified B2C/B2B storefronts, intelligent merchandising, and seamless customer journeys across digital and physical channels.

    Core Capabilities:

    • Headless & Multi-Channel Commerce: Build adaptive storefronts for mobile, web, and in-store channels with dynamic, headless capabilities

    • Product & Catalog Management: Manage complex catalogs, pricing tiers, and assortments across global markets

    • Order Management: Enable real-time inventory, shipping, and fulfillment visibility across supply chain

    • Einstein Commerce AI: Leverage predictive AI for search, recommendations, and personalization at scale

  • We unify customer data across all Salesforce clouds to enable a single source of truth—powering connected journeys, better service outcomes, and high-impact engagement.
    Core Capabilities:

    • 360-Degree Customer Profiles: Centralize sales, service, marketing, and commerce data for a unified view

    • Identity Resolution & Consent Management: Manage customer identities and preferences across touchpoints

    • Cross-Cloud Personalization: Deliver consistent experiences across marketing, sales, and support workflows

    • Real-Time Engagement: Trigger actions based on behavioral and contextual signals

  • We help organizations design, automate, and optimize multi-channel marketing journeys—leveraging Salesforce Marketing Cloud to deliver personalized, data-driven engagement at every touchpoint.
    Core Capabilities:

    • Journey Builder: Design cross-channel journeys triggered by behavior, profile, or business logic

    • Email Studio & Mobile Studio: Personalize email, SMS, and push campaigns at scale

    • Interaction Studio: Optimize real-time experiences based on engagement history and preferences

    • Datorama (Marketing Intelligence): Visualize performance, attribution, and ROI across all campaigns

  • We implement and customize Salesforce CPQ to accelerate quoting, reduce errors, and improve pricing accuracy—streamlining the quote-to-cash process for both simple and complex product/service offerings.
    Core Capabilities:

    • Product Configuration & Bundling: Guide sellers through compliant, optimized product selections

    • Pricing & Discounting Automation: Manage complex pricing rules, tiers, and approval workflows

    • Quote Generation & E-Signature: Automate PDF quote creation and enable digital contract execution

    • Billing Integration: Seamless integration with downstream invoicing and ERP systems

  • We integrate Salesforce Einstein to bring predictive intelligence across the Salesforce ecosystem—enabling smarter selling, service, and marketing decisions.

    • Core Capabilities:
      Einstein Lead & Opportunity Scoring: Prioritize high-conversion leads and deals with AI-generated insights

    • Einstein Bots: Deploy AI-powered chatbots for personalized, self-service experiences

    • Einstein Discovery: Use machine learning to uncover patterns and recommend actions across your data

    • Einstein NBA (Next Best Action): Deliver contextual, real-time recommendations in the flow of work

Salesforce

We deliver unified Salesforce solutions that connect sales, service, marketing, and commerce - empowering businesses to deliver personalized, data-driven experiences and unlock enterprise-wide efficiency and growth

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Platforms

We enable personalized, data-driven customer journeys that enhance engagement, optimize experiences, and drive business growth

Platforms

  • Transform service delivery and support across the enterprise with scalable, intelligent workflows that improve productivity and reduce operational costs.
    Core Capabilities:
    • Modernize incident, problem, and change management workflows
    • Boost service desk efficiency with automation and self-service
    • Track SLAs, prioritize requests, and streamline approvals
    • Measure impact with real-time analytics and performance dashboards

  • Optimize the lifecycle of hardware, software, and cloud assets—reducing waste, ensuring compliance, and improving ROI.
    Core Capabilities:
    • Track and manage IT assets from procurement to retirement
    • Automate license compliance and renewal management
    • Integrate asset data with CMDB and procurement systems
    • Improve cost transparency and asset utilization

  • Enable proactive, predictive operations using AIOps to detect issues, automate remediation, and ensure service availability.
    Core Capabilities:
    • Monitor infrastructure with event management and anomaly detection
    • Automate root-cause analysis and incident resolution
    • Manage hybrid cloud and on-prem resources via unified visibility
    • Align IT operations with business-critical outcomes

  • Modernize field operations by dispatching the right technician, at the right time, with the right tools.
    Core Capabilities:
    • Intelligent scheduling and dispatch automation
    • Mobile support for field technicians with real-time updates
    • Inventory, part tracking, and work order management
    • Customer communication and status visibility

  • Rapidly build and scale low-code/no-code applications that automate business workflows securely and efficiently.
    Core Capabilities:
    • Design apps with drag-and-drop interfaces and reusable components
    • Standardize workflows with templates and governance controls
    • Integrate apps seamlessly with existing ServiceNow modules
    • Accelerate time-to-value with DevOps and CI/CD support

  • Connect ServiceNow to enterprise applications with pre-built connectors and secure, scalable integration pipelines.
    Core Capabilities:
    • Automate data exchange across ERP, CRM, HR, and IT systems
    • Use Flow Designer to orchestrate integrations with no code
    • Support REST, SOAP, JDBC, and custom API interfaces
    • Accelerate integration using spokes and reusable templates

  • Deploy intelligent AI-powered agents that handle routine tasks, triage incidents, and enhance user experiences.
    Core Capabilities:
    • AI-driven virtual agents for 24/7 support and resolution
    • Use natural language understanding (NLU) for contextual assistance
    • Integrate with ITSM, HR, and CSM for end-to-end automation
    • Continuously improve with feedback loops and learning models

ServiceNow

We design and deliver enterprise-grade ServiceNow implementations that streamline operations, enhance service experiences, and drive intelligent automation across IT, HR, and business functions

  • We utilize Sitecore to deliver personalized, omnichannel digital experiences, optimizing content management and customer engagement across platforms.

    • Sitecore Experience Platform (XP)

    • Sitecore Content Hub

    • Sitecore Experience Commerce

    • Sitecore Marketing Automation

  • We leverage Drupal’s flexibility and scalability to build dynamic, content-rich websites and applications that drive seamless user experiences and robust digital solutions.​

    • Drupal Core 

    • Views

    • Drupal Commerce

    • Panels

  • We utilize Liferay to deliver robust, scalable, and customizable enterprise portals and digital experiences, seamlessly integrating content, collaboration, and business applications

    • Liferay DXP

    • Web Content Management

    • Document Management System

    • Collaboration Tools

Content Management Systems (CMS)

Our expertise in Content Management Systems (CMS) enables you to create, manage, and deliver personalized content across channels, ensuring seamless delivery, improved user experiences, and streamlined workflows for greater engagement and efficiency.

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